Your neighbourhood
Use 311 for a location-based service request such as a damaged streetlight, pothole, graffiti or dumping. Give a clear location and observable details so the request can reach the right team.
Your home
Housing assistance provides information and referrals; a housing-condition complaint asks for review of a specific issue. Describe safe contact and access arrangements when submitting private material.
Your voice
Send City Hall a proposal or policy enquiry, request records or ask for an accessible way to take part. Your dashboard shows the requests you submitted with the selected identity.