Ask for support
Explain your situation and the assistance you need. Keep personal information relevant and tell staff how it is safe to contact you. A referral or information request is not a guarantee of accommodation.
Report a condition
Identify the address and unit, the observed problem, dates and any contact with the owner or manager. Keep original evidence and offer safe access arrangements.
Keep other processes in view
A housing enquiry does not change a court date, lease or notice. For a separate legal proceeding, use the appropriate court process. For an immediate danger, call 911.